1. Our Core Values

DolceClick is based on four essential values that guide every aspect of our community:

• Respect: We treat all users with dignity, kindness, and consideration
• Authenticity: We promote genuine connections based on truthful profiles
• Safety: We create a protected environment where users feel comfortable
• Inclusivity: We welcome people of every background, orientation, and identity

2. Age Requirements and Content Involving Minors

Protection of Minors

The safety of minors is our absolute priority. The following are strictly prohibited on DolceClick:

• Any child pornography or content representing child abuse
• Content that sexualizes or exploits minors in any form
• Profile photos showing people under the age of 18
• In gallery photos, minors must be fully clothed and with their faces made unrecognizable
• Attempts to contact, groom, or recruit minors
• Sharing material that promotes or normalizes child abuse

3. Profile and Gallery Photo Guidelines

Profile Photos

Your profile photo is your calling card on DolceClick. To ensure an authentic experience, we require that:

• Show only yourself: Only the person who created the account must be visible in the profile photo
• Face clearly visible: Your face must be fully visible without distortions, heavy filters, or occlusions
• Adequate quality: The photo must be sharp, well-lit, and of good resolution
• No text or watermarks: Text overlays, logos, or watermarks are not allowed
• Recent photos: The photo must represent you in the present; photos years old cannot be used

The following are not allowed as profile photos:

• Group photos (use the gallery for these)
• Photos with the face covered by sunglasses, masks, hoods, or other objects
• Screenshots or photos of photos
• Images created or modified with artificial intelligence, extreme filters, or face morphing
• Photos showing consumption of alcohol, cigarettes, or substances
• Drawings, cartoons, or avatars

Gallery Photos

In your personal gallery, you can share more aspects of your life, with some rules:

• Group photos allowed: You can include photos with friends, provided the people depicted have consented
• Variety: Show different aspects of your personality and interests
• Minors: If minors are present in the photos, they must be fully clothed and with their faces made unrecognizable
• Quality: Maintain an adequate standard of quality

4. Authenticity and Honest Behavior

Authentic Profiles

On DolceClick, we promote genuine connections. It is therefore prohibited to:

• Identity theft: Impersonating another person or using photos that are not your own
• Fake profiles: Creating accounts with false or misleading information
• Multiple profiles: Each person may have only one active account
• Bot accounts: The use of bots or automation is strictly prohibited
• False information: Deliberately providing false data about age, location, marital status, or other relevant details

Fraudulent Behavior

We do not tolerate any form of scam or fraudulent behavior, including:

• Romance scams: Faking romantic interest to obtain money or advantages
• Money requests: Asking for money, loans, or financial aid
• Catfishing: Creating false identities to deceive other users
• False promises: Making deceptive promises to manipulate other users
• Investment scams: Proposing investments, cryptocurrencies, or get-rich-quick schemes

5. Prohibited Content

Explicit Sexual Content and Pornography

DolceClick is a platform for respectful dating. The following are not allowed:

• Pornographic or sexually explicit content
• Full or partial nudity with sexual intent
• Photos in provocative poses or extremely revealing clothing
• Requests or offers for sexual services
• Sexually explicit language or unsolicited sexual content in messages
• Sharing sex toys or fetish content
• Proposals for "sexting" or exchange of intimate material

Violence and Dangerous Content

To maintain a safe environment, we prohibit:

• Representations of physical or verbal violence
• Gory, macabre, or disturbing content
• Images of weapons, explosives, or dangerous devices
• Content showing self-harm or suicide
• Threats of violence toward any person
• Content that glorifies or incites violence
• Images of serious accidents or traumatic situations

Hate Speech and Discrimination

DolceClick is an inclusive community. Content that does the following is strictly prohibited:

• Promotes hate, violence, or discrimination based on race, ethnicity, nationality, religion, sexual orientation, gender identity, disability, or age
• Uses language or symbols associated with hate groups or extremists
• Spreads harmful or offensive stereotypes
• Denies genocides or documented historical events
• Promotes extremist or terrorist ideologies
• Incites violence against specific groups of people

Illegal Substances and Dangerous Activities

Content showing or promoting the following is not allowed:

• Use, possession, or sale of illegal drugs
• Abuse of alcohol or substances
• Illegal activities of any kind
• Illegal gambling
• Dangerous behaviors that put one's own safety or that of others at risk

Illegal Goods and Services

It is prohibited to advertise, offer, or seek:

• Prostitution or escort services
• Human trafficking
• Sale of forged documents
• Weapons, explosives, or dangerous materials
• Counterfeit products
• Any illegal good or service

6. Respect and Communication

Respectful Interactions

Every user deserves to be treated with respect. Our expectations include:

• Kindness: Use polite and appropriate language
• Consent: Always respect when someone is not interested in continuing the conversation
• Honesty: Be sincere in your intentions and expectations
• Patience: Understand that people respond at their own pace
• Acceptance: Politely accept a rejection without persisting

Prohibited Behaviors

We do not tolerate behaviors that can cause discomfort or harm, including:

• Harassment: Insistent, repeated, and unwanted messages
• Stalking: Following, monitoring, or obsessively trying to contact a user
• Insults and offenses: Offensive, derogatory, or humiliating language
• Bullying: Overbearing or intimidating behavior
• Blackmail: Threatening to spread private information or images
• Emotional manipulation: Using psychological tactics to control or harm others
• Defamation: Spreading false or harmful information about other users

Unsolicited Sexual Communication

Consent is fundamental. It is prohibited to:

• Send sexually explicit messages without consent
• Share unsolicited intimate images
• Insist on sexual topics after a rejection
• Pressure someone to obtain intimate photos or information

7. Safety and Data Protection

Protecting Personal Information

Your safety is important. We advise you to:

• Not share sensitive personal information (home address, bank details, tax ID)
• Not share passwords or access codes
• Be careful before sharing your phone number
• Avoid revealing your exact place of work
• Be cautious when moving to external platforms

Privacy of Others

It is prohibited to:

• Publish photos of other users without their consent
• Share private conversations or chat screenshots
• Disclose personal information of other users
• Use information obtained on DolceClick for purposes external to the platform
• Record or reproduce video calls without explicit consent

Cybersecurity

To protect the platform and all users, it is strictly prohibited to:

• Attempt to hack or compromise the site's security
• Use bots, scripts, or automated tools
• Send viruses, malware, or harmful code
• Attempt to access unauthorized accounts
• Collect user data through scraping or other methods
• Overload servers with excessive requests
• Send phishing messages or scam attempts

8. Spam and Advertising

DolceClick is designed for personal connections, not for commercial purposes. It is prohibited to:

• Advertise products, services, or companies
• Promote other dating platforms or social networks
• Send identical or similar messages to many users (spam)
• Propose job opportunities or get-rich-quick schemes
• Organize contests, lotteries, or fundraisers
• Include external links in initial conversations
• Use the platform for multi-level marketing (MLM)
• Ask for likes, followers, or visits on other platforms

Contact Information

To reduce spam and protect users:

• Do not include phone numbers, emails, or social media addresses in your bio or initial conversations
• Share this information only when you have established an authentic connection
• Do not ask for this information in early messages

9. Reporting and Moderation

How Moderation Works

To ensure a safe environment, DolceClick uses:

• Automated moderation: Artificial intelligence systems that detect inappropriate content
• Human moderation: A dedicated team that examines reports and complex cases
• User reports: Your contribution is vital to keeping the community safe

Photo Verification

All uploaded photos are automatically analyzed to detect:

• Inappropriate or explicit content
• Presence of minors
• Photos not complying with guidelines
• Violent or disturbing content

Suspicious photos are manually reviewed by our team before approval.

Message Verification

Messages are analyzed to identify:

• Offensive or threatening language
• Money requests or scam attempts
• Sexually explicit content
• Spam or advertising

10. Consequences of Violations

Decision-Making Process

When we detect a violation of our guidelines, our team:

• Carefully examines each case individually
• Considers severity, context, and user history
• Makes objective and proportionate decisions
• Balances freedom of expression with community safety

Possible Actions

Depending on the severity of the violation, we may:

• Formal warning: A first warning for minor violations
• Removal of content: Deletion of inappropriate photos, text, or messages
• Functionality limitation: Temporary restriction of some features (e.g., messages)
• Temporary suspension: Account block for a determined period
• Permanent ban: Final closure of the account with a ban on new registration
• Reporting to authorities: In cases of serious crimes (child abuse, serious threats, etc.)

Serious Violations

Some violations lead to an immediate ban without notice:

• Child pornography or content involving minors
• Serious threats of violence
• Scam or extortion attempts
• Sharing extremely violent content
• Repeated violations after previous suspensions
• Cyber attacks on the platform

Notification of Decisions

When we take action on your account:

• You will receive a notification via email
• We will explain the reason for the decision
• We will indicate which guideline was violated
• We will inform you about your rights of appeal

11. How to Report Inappropriate Content

When to Report

We encourage you to report content or behavior that:

• Violates our guidelines
• Makes you feel uncomfortable or threatened
• Seems fraudulent or deceptive
• Involves minors
• Represents a danger to someone

How to Report

Reporting is quick and easy:

• From a profile: Click on
• Via email: Write to info@dolceclick.com

What Happens Next

When you submit a report:

• You will receive immediate confirmation
• Our team will review the case within 24-48 hours
• We keep your report confidential
• We will inform you of the outcome when possible
• The reported user will not know who made the report

Block Function

In addition to reporting, you can:

• Block a user: Prevents that person from contacting you
• Hide a profile: You will no longer see that profile in results

12. Right of Appeal

How to File an Appeal

If you believe a decision made on your account is unfair, you have the right to file an appeal:

• Reply to the decision notification email
• Write to info@dolceclick.com
• Explain why you believe the decision was wrong
• Provide any evidence or relevant context

Processing Times

Our appeal process:

• We review every appeal within 7 working days
• A person other than the original moderator reviews the case
• We will communicate the final decision to you via email
• If the appeal is granted, your account will be restored

External Mediation

If you are not satisfied with the outcome of the internal appeal:

• You can turn to a dispute resolution body
• You always have the right to a judicial appeal

Appeals for Reporters

Those who made a report can also file an appeal if:

• They believe adequate action was not taken
• They have new relevant information about the case

Conclusion

These guidelines are designed to create a safe, respectful, and pleasant environment for all DolceClick users. We are committed to enforcing these rules fairly and transparently.

Remember that DolceClick is your community. Each user's behavior contributes to everyone's experience. Together we can keep DolceClick a place where authentic and meaningful connections are born.

Thank you for being part of the DolceClick community! 💕